VoIP Service for Small and Medium Business : Is it Worth the Switch?

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voip service for small business

voip service for small business – Here, we consider the advantages and disadvantages of switching to a VoIP system, and how to maximize the potential benefits for your company if you decide to dive into a world of the possibilities of virtual phone numbers, voicemail and fax forwarding, and hassle-free. Wi-Fi to mobile network integration.

best voip service for small business

VoIP Phone System as a Value Added Proposition

While many of the fears expressed by business owners regarding the change to a VoIP phone system are legitimate concerns, advances in technology as well as the increasing shift towards this service in the telecommunications industry are leading to a general growing consensus that it is worth doing. attempt to cross over and enjoy the benefits that this exciting new technology brings.

Advances in VoIP Technology

While it is true that early VoIP uses were limited to computer systems and that voice quality could be questionable or unreliable, that can hardly be said about VoIP services and systems today. VoIP adapters on standard phones or dedicated IP phones provide high-quality voice transmission, great mobility, and some fun features never available with standard phone systems. VoIP efficiently uses the existing data network in the business structure, leading to cost reductions and overall productivity improvements.

Telecommunication Cost-Effective VoIP System

While traditional telephone systems require expensive infrastructure maintenance and administration to stay within industry guidelines, VoIP requires only one network for voice and data, meaning businesses can effectively reduce maintenance and implementation overhead. Relocating an employee’s job site, which previously might cost around a hundred dollars per person to switch to a traditional telephone system, is now as easy as finding another broadband network socket to connect an IP phone. And VoIP services are cheaper overall when compared to standard telecommunications providers.

VoIP Enables Greater Accessibility and Mobility

Because IP phones can be used anywhere a broadband network is available, calls to clients and coworkers can be handled from multiple locations without the need for a cell phone. Office, home, or even a hotel or a friend’s house or can be used to conduct business over the phone, meaning your business phone is no longer physically tied to your desk. Most VoIP systems have software options available that allow calls to be made or received on a laptop computer using the headset microphone and speakers.

VoIP Provides Easy Configuration

VoIP phone systems offer useful configurations that will convert written emails into voicemail messages, or forward faxes and voicemails to an email inbox. All types of messages can be easily managed from one platform.

Virtual phone numbers can also be set up, enabling targeting of customers in specific areas with area codes giving residents the familiarity of a local business presence.

VoIP Increases Productivity

Several studies have shown that VoIP systems can help businesses increase productivity by as much as four hours per employee each week. This may in part be due to less time wasted managing calls due to the features and easy configuration that VoIP Service systems enable. VoIP systems can even be configured to ring simultaneously on cell phones and landlines for a single number before going to voicemail, meaning you’ll never be slowed down by missing an urgent call.

Getting the Most Value from a VoIP System

As described above, VoIP systems offer great flexibility, additional features, and an efficient infrastructure when compared to traditional telephone services. Below are some helpful insights that will allow businesses to ensure they get the most out of switching to a VoIP system.

Hire a Genuine VoIP Service Provider

Although the installation of a standard VoIP phone system is relatively simple, hiring a VoIP vendor for larger projects is highly recommended. Several network providers offer VoIP solutions for small to medium-sized businesses, so it’s a good idea to start by checking them out there.

Pilot Program

Before switching to enterprise-wide VoIP, consider having a small group of employees test a VoIP system to verify its relevance and value to the business. If the pilot program is successful, the system could be rolled out to all offices, while maintaining the traditional telephone system as a backup during the transition.

Implement Call Forwarding

Configuring a VoIP phone system to forward missed calls to a cell phone or landline is a great way to avoid lost calls in the event of a power outage, allowing your phone transactions to continue as normal until the backup system comes in or power is restored.

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Ensure Network Security

Networks need to be protected from digital hackers and denial of service attacks by keeping network security up-to-date and carefully managed. This will avoid the potentially costly and time-consuming problem of call hacking, allowing your business to run without interruption in its communications.


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